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Last Updated: October 9, 2026
At All Pro Powersports, LLC (“All Pro Powersports,” “we,” “our,” or “us”), customer satisfaction matters to us. This Refund and Returns Policy explains how returns, refunds, exchanges, replacements, and cancellations work.
Customers may request a return within 30 calendar days of receiving their order.
To be eligible for a return, the product must:
• Be in substantially the same condition as when it was delivered.
• Not be damaged through misuse, neglect, improper handling, or unauthorized modifications.
• Be accompanied by valid proof of purchase.
• Be approved for return by All Pro Powersports, LLC before it is sent back.
Each return request is reviewed individually against these requirements.
All Pro Powersports, LLC does not charge restocking fees on approved returns.
• Contact us by phone at (256) 489-5477 or by email at [email protected] within 30 days of delivery.
• Include your order number, the reason for the return, and photos of the product where relevant.
• Wait for our return approval and instructions before arranging any return shipment.
Products returned without prior approval may not be accepted, or may be delayed while eligibility is reviewed.
Once an approved return has been received and inspected, refunds are processed within up to 10 business days.
Refunds are issued to the original payment method whenever possible:
• Credit/debit card and Apple Pay: refunded to the same card or wallet.
• Bank Transfer and Zelle: refunded to the account the payment came from.
After we issue a refund, your bank or card issuer may take additional time to post it to your account.
You may be eligible for a refund, replacement, exchange, or another appropriate resolution if:
• The product arrives damaged.
• The wrong product was delivered.
• The product has a manufacturing defect.
• The product is significantly different from its description.
• An error occurred during order processing or fulfillment.
Where appropriate, we may offer a replacement, an exchange, store credit, a full refund, or a partial refund. The available option depends on product availability, the condition of the product, and the reason for the request.
The following items are not eligible for return:
• Custom-built or custom-configured machines.
• Special-order products.
• Products modified or altered after delivery.
• Products damaged by misuse, abuse, neglect, or improper handling.
• Products clearly identified as final sale at the time of purchase.
Company error or product issue: if a return is approved because the product arrived damaged, was defective, or the wrong product was supplied, All Pro Powersports, LLC will arrange the return or cover reasonable return transportation costs.
Customer-initiated returns: for other approved returns, the customer is responsible for return transportation costs.
Please inspect your order immediately upon delivery and report any of the following within 48 hours:
• Shipping damage.
• Defective products.
• Missing items.
• Incorrect products.
Orders can be cancelled for a full refund before they are dispatched. If freight transportation has already been booked or custom work has started, cancellation charges may apply to cover costs already incurred. We will tell you the amount before any charge is applied. Please contact us as soon as possible if you need to cancel.
If a delivery is refused for a reason other than damage, an incorrect shipment, or an error by All Pro Powersports, LLC, transportation and redelivery costs may be deducted from an eligible refund where permitted by law.
Refunds, exchanges, or replacements may not be available for issues caused by improper installation, improper handling, misuse, unauthorized modifications, damage after delivery, or normal wear and tear.
This policy does not limit any rights you may have under applicable consumer protection laws.
Return requests and refund inquiries are handled Monday – Friday, 9:00 AM – 5:00 PM, (GMT-06:00) Central Standard Time (Chicago). Requests received outside business hours are handled on the next business day.
All Pro Powersports, LLC may update this policy from time to time. Changes take effect when they are published on this page with a revised “Last Updated” date.
If you have any questions regarding this Refund and Returns Policy, please contact us.
• Business Name: All Pro Powersports, LLC
• Owner: James Stroud
• Timezone: (GMT-06:00) Central Standard Time (Chicago)
• Business Hours: Monday – Friday: 9:00 AM – 5:00 PM; Saturday – Sunday: Closed
• Address: 3100A Leeman Ferry Rd SW, Huntsville, AL 35801-5330 United States
• Phone: (256) 489-5477
• Email: [email protected]
• Contact Page: https://allpropowersport.net/contact-us/
