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BBB A+ Accredited BusinessHuntsville, ALMon–Fri 9 AM – 5 PM (GMT-06:00) Central Standard Time (Chicago)

CUSTOMER INFORMATION

Shipping Policy

Last Updated: October 9, 2026

All Pro Powersports, LLC (“we,” “our,” or “us”) is committed to dependable delivery for every customer. This Shipping Policy explains how we process orders, estimated delivery timeframes, shipping coverage, customer responsibilities, and other important shipping information.

Business Hours

All order processing, customer support, and shipping communications are handled during our regular business hours.

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday – Sunday: Closed

Orders placed outside business hours, after the daily cut-off time, or on public holidays will begin processing on the next business day.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM (GMT-06:00) Central Standard Time (Chicago).

Orders received before 5:00 PM on a business day will begin processing the same business day whenever possible. Placing an order before the cut-off time does not guarantee same-day dispatch, as every order is subject to payment verification, product availability, and preparation requirements.

Order Processing

Once your payment has been received and verified, we begin preparing your order.

Processing Time: 1–2 Business Days

Larger machines may need additional preparation time, such as a pre-delivery inspection, battery charging, or assembly. If your order needs more time, we will let you know as soon as possible.

Delivery Time

After your order has been dispatched, the estimated delivery time is:

Delivery Time: 3–7 Business Days

Before dispatch, our team will contact you to confirm your delivery address and schedule a delivery window. Delivery times are estimates and may vary depending on:

• Delivery distance and destination
• Freight carrier schedules
• Weather conditions
• Road closures or traffic
• Remote or rural locations
• Other circumstances beyond our control

Estimated Total Delivery Time

• Order Processing: 1–2 Business Days
• Delivery: 3–7 Business Days

Estimated Total Delivery Time: 4–9 Business Days

These estimates are provided for planning purposes only and are not guaranteed delivery dates.

Local Pickup

Customers near Huntsville, Alabama are welcome to arrange pickup at 3100A Leeman Ferry Rd SW, Huntsville, AL 35801-5330 during business hours. Please call us at (256) 489-5477 to schedule a pickup time before visiting.

Shipping Coverage

All Pro Powersports, LLC delivers throughout the United States. Availability depends on carrier service areas, access to the delivery location, and operational limitations. If we are unable to deliver to your location, we will contact you before processing your order.

Shipping Costs

All Pro Powersports, LLC offers free standard delivery on orders within the United States.

If a delivery location requires special freight handling – for example a remote area, a restricted-access site, or a location requiring specialized unloading equipment – any additional fee will be communicated to you and agreed before your order is finalized.

Shipping Carriers

Depending on the size and destination of your order, we ship using trusted carriers and freight partners. Parts and accessories may ship with carriers such as UPS, FedEx or USPS, while golf carts, go-karts, UTVs, ATVs, snowmobiles, watercraft and outboard motors are delivered by specialized freight services.

Delivery Requirements

Many of our products are large, heavy, and require specialized transportation. To ensure a successful delivery, customers are responsible for:

• Providing a complete and accurate delivery address.
• Providing a valid phone number and email address.
• Ensuring the delivery location is accessible to a commercial delivery truck.
• Providing adequate space for unloading.
• Obtaining any permits or permissions required for delivery.
• Ensuring someone is available to receive the delivery.

If delivery cannot be completed because the site is inaccessible, incorrect information was provided, or no one is available, redelivery charges may apply.

Inspection Upon Delivery

Please inspect your machine immediately upon delivery, before signing the delivery receipt. If you notice any of the following, please note it on the delivery receipt, take photos, and notify us within 48 hours of delivery:

• Shipping damage
• Missing items or accessories
• An incorrect product
• Any other delivery discrepancy

Shipping Delays

We make every effort to deliver within the estimated timeframe, but delays can occur due to circumstances beyond our reasonable control, including severe weather, natural disasters, road closures, carrier delays, supply chain disruptions, government actions, public holidays, or equipment failures. If your delivery is delayed, we will keep you informed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information. If you need to correct your shipping information after placing an order, please contact us as soon as possible. Changes may not be possible once an order has been dispatched.

Title and Risk of Loss

Ownership and responsibility for products transfer to the customer upon successful delivery to the delivery address, or upon pickup by the customer or an authorized recipient. Title documents or a manufacturer’s certificate of origin, where applicable, are provided with your machine or sent to you after delivery.

Shipping Updates and Tracking

You will receive an order confirmation email when your order is placed. Once your order is dispatched, we will share tracking or freight details with you so you can follow your delivery. For questions about your shipment, please contact our team during business hours.

Policy Changes

All Pro Powersports, LLC may update this Shipping Policy from time to time. Changes take effect when they are published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us.

• Business Name: All Pro Powersports, LLC
• Owner: James Stroud
• Timezone: (GMT-06:00) Central Standard Time (Chicago)
• Business Hours: Monday – Friday: 9:00 AM – 5:00 PM; Saturday – Sunday: Closed
• Address: 3100A Leeman Ferry Rd SW, Huntsville, AL 35801-5330 United States
• Phone: (256) 489-5477
• Email: [email protected]
• Contact Page: https://allpropowersport.net/contact-us/